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Wood burning stove
- Privacy statement from stoves and flues This is our privacy statement. Please read it with care. This website takes precautions to protect users information. We store the following information about when you place an order; your name, delivery address, your email address, and your order. Privacy Policy We are committed to protecting your privacy. We will only use the information that we collect about you lawfully. We collect information about you in order to process your order. We will not e-mail you in the future for any other reason than fulfilling your order unless you specifically give us permission to on the site, by joining our newsletter or opting for further contact on our account opening screen. The type of information we will collect about you includes: Your name Your address Your phone number, and Your email address Any details which you provide to us from which we can identify you are held and processed lawfully and in accordance with the Data Protection Act 1998. We only use your information for the purposes of administrating you order, unless you opt to be updated on company information from time to time. Should you wish to remove yourself from any fuchsiafuchsia ltd communications you can do so by selecting this option in your account details, or selecting the unsubscibe option from our newsletters. We do not pass any customer details to third parties for the purposes of marketing or any other reason. We will not send you any marketing material, unless you have specifically opted to recieve such information in your account. We will not send you any unsolicited emails, without your consent. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. If you wish to check the details we hold about you or wish to delete them, please email us at: info@stovesandflues.co.uk. Complaints Procedure We aim to deal with all complaints as effectively as possible, we endeavor to respond to all complaints within five working days. In the first instance, your complaint should be emailed to info@stovesandflues.co.uk, or sent to: Customer Services Stoves and Flues Capton Dartmouth Devon TQ6 0JE or telephone us on +44 (0) 845 226 5754.
Email: info@stovesandflues.co.uk Telephone: 0845 226 5754 |